FAQ's
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Frequently Asked Questions
Everything you need to know about shopping at ragikana.in
Can't find what you're looking for? Write to us at support@ragikana.in or WhatsApp us at +91 76767 73110 — we're happy to help!
1
What products do you sell on ragikana.in?
We specialise in high-quality food products for your kitchen and daily needs. Our range includes cereals, pulses, lentils, dry fruits, nuts, pure oils, spices, masalas, and much more — all carefully sourced to ensure freshness, purity, and great value for your family.
2
How can I place an order?
Placing an order is simple! Browse our website, select the products you need, and proceed through the checkout process. No account creation is required — just add to cart and checkout in minutes.
3
What payment methods do you accept?
We accept multiple secure payment methods including UPI, PhonePe, Google Pay, credit/debit cards, and net banking. All payments are fully secure and reliable.
4
Will I receive a confirmation when I place my order?
Yes! All customers receive an order confirmation email instantly after placing their order. If you do not receive one within 12 hours, please contact us at support@ragikana.in.
5
How long will it take to receive a tracking number?
We have a next-day dispatch policy — all orders are allocated a tracking number within 24 hours of placement. The tracking number will be sent to your registered email address. You can also contact us directly to get tracking information.
6
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number on our "Track Your Order" page to follow your delivery. For further assistance, reach out to our support team.
7
What is your Return and Refund Policy?
We offer a hassle-free 5-day return window. If you are unsatisfied with your purchase, you can request a return and upon approval, receive a 100% full refund. Detailed information is available in our Return and Refund Policy page.
8
How do I cancel my order?
Orders can be cancelled within 24 hours of placement. Contact our customer support team at support@ragikana.in or WhatsApp us at +91 76767 73110 to request a cancellation. Once an order has been shipped, it cannot be cancelled.
9
Can I change my shipping address after placing an order?
We're sorry, but once an order is confirmed, we are unable to change the shipping address. Please double-check your delivery address carefully during checkout before placing your order.
10
Who can I contact if I have a problem with my order?
You can reach us through any of the following:
- 📧 Email: support@ragikana.in
- 💬 WhatsApp: +91 76767 73110
- 🕐 Support Hours: Monday to Friday, 10AM – 6PM
11
Do I need to create an account to shop on ragikana.in?
No account creation is necessary! We provide a seamless, account-free shopping experience. All order updates, including your tracking number and confirmation, will be sent directly to your email address.
12
Do you have a physical store?
We operate exclusively online. All purchases can be made through ragikana.in for a convenient, efficient, and doorstep shopping experience — available to customers across India.
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Still Have Questions?
Our support team is just a message away. We're always happy to help!
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Email Us
support@ragikana.in
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WhatsApp
+91 76767 73110
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Working Hours
Mon–Fri, 10AM–6PM